- "CasinoLuck" - It's all in the name. Get started with up to $/€150 and 150 Starburst Free Spins
As one of the oldest casinos on the market, we at FindFairCasinos thought it would be important to offer a trustworthy review of this online casino that was first established in 1999. CasinoLuck is owned by Minotauro Ltd and has despite its age managed to keep up with the latest trends in the online gambling industry. One of the most important steps the casino has taken in this regard is changing the platform in 2011 to a new white label platform provided by Aspire Global. This successful partnership has allowed the online casino to grow with the times and include an exceedingly growing portfolio of games, offer great payment providers, and grant great reward programs for its players.
The casino is at the time available in six languages (English, German, Swedish, Norwegian, Danish and Finnish), this is one of the casinos with the most languages to choose from, which shows the great depth of their market experience. Another proof of it being a more experienced casino is the fact that the casino holds not one, not two, but three gaming licenses. They hold a Malta Gaming Authority license, a UK Gambling Commission license, a Danish Gambling Authority license and a Lotteriinspektionen license for when they operate in Sweden.
Despite having a platform available in six languages the casino is restricted to players from all countries or regions where online gambling is forbidden by law and it is also restricted for all residents of the United States.
CasinoLuck knows that security is essential for the success of any online casino and has therefore chosen to implement encryption (a 128-bit SSL-encryption) technology to protect all sensitive data and transactions. Furthermore, the casino only works with well-established game providers as for example NetEnt, iSoftBet, and Microgaming among others. These providers are well known for using Random Number Generators which ensure safe, honest, and fair results.
If this sounds interesting so far, wait until we tell you about this enticing deal. The welcome package that CasinoLuck offers all new signups consists of: 100% Match-up on up to $/€150 and an additional 150 Free Spins on the popular NetEnt slot machine game StarburstTM. Please be aware that this specific promotion is not valid for players based in Sweden or UK!
Claim the Welcome Bonus now by signing up to the casino site here!
Continue reading the full review below where you will be informed about wagering requirements, Cash-out times, software developers, and much much more.
To welcome you and offer you some casino luck, this online casino provides a welcome bonus consisting of a 100% Match-Up on up to $/€150 and an additional 150 Free Spins to the great NetEnt slot machine StarburstTM. The offer is not available to players from Sweden, as they are not eligible to claim any bonus offers. For those who can accept the welcome bonus, a 35x wagering requirement is attached to it, before any of the winnings can be cashed out. The welcome bonus must be wagered at CasinoLuck within 21 days. Additionally, all the Free Spins credited must be used within 1 day from when the offer was granted. The minimum deposit to qualify for the welcome bonus is $/€20.
Once becoming a member of CasinoLuck and using the welcome bonus, there are a lot of great promotions waiting for you. Some of the promotions are time limited as for example the Easter Egg promotion that is at moment of publishing this review available, but it will be removed after Easter. We at FindFairCasinos recommend all players to always read the terms and conditions of each promotion as the wagering requirements can vary.
CasinoLuck also has a VIP Program where playing collects you points that you can exchange for money and prizes and best of all, you start collecting the points from day one! The VIP program consist of 7 levels. They range from New Member to Prestige VIP. As a new member you do not receive many perks but already as a Bronze VIP member you receive 25 Free spins, 5 Free games every Sunday and allowance to take part in the VIP Live Tournaments. As a Prestige VIP member, you will among other things receive daily offers, personal account managers, and personalised offers. You can only reach the two highest levels of the VIP program by personal invitation.
There are over 600 games in the CasinoLuck portfolio. The majority of the games on the instant play platform are video slots. CasinoLuck has made it its priority to only work with software developers that not only have the most entertaining titles on the market but also a great reputation. An example of this is their successful partnership with iSoftBet. All of the games from this provider that are found on the CasinoLuck platform are approved and licensed by Alderney Gambling Control Commission.
The collection of slot machines is not limited to games from iSoftBet. CasinoLuck also cooperates with greats such as: NetEnt, Microgaming, Nyx, Play’n GO, and Quickspin among others. Some of the most popular slot machines on the platform include but are not exclusively: Starburst, Aloha! Cluster Pays, Fruity Friends, and Hot Spin.
For players who are looking for more entertainment than slot machines, CasinoLuck caters to them as well with classic casino games such as Blackjack, Deuces Wild, 3 Card Solitaire and Roulette. In the Casino Games section players who are interested in Live games can find an array of Live Casino games provided by Evolution Gaming. Titles include: Blackjack Fortune VIP, Baccarat Squeeze, Live Roulette. Moreover, the live Roulette games are offered in English, Norwegian, German, and French.
CasinoLuck also offers their players a collection of Scratch Cards. Titles in this category include Bingo, Hit the Bank, Sampo, and Forces of Terra. The many games, referring to both the titles and the types, show that CasinoLuck puts a lot of emphasis on providing their players with non-stop entertainment. With a collection this big, there is definitely a game out there for everyone.
Providing entertainment is one side of the CasinoLuck, the other side is providing games that are fair and honest. As previously mentioned, the game providers that CasinoLuck cooperate with are all well-known names on the online casino market. They only work with software providers that implement Random Number Generators to assure that the results of the games are fair and honest at all times.
Being one of the most experienced casinos on the market, it is no surprise that CasinoLuck accepts most banking methods. There are more methods for depositing than withdrawing, however. Some of the depositing methods include: Bank Wire transfer, Visa/Mastercard, Skrill, Neteller, Trustly, Sofort Banking, and InstaDebit. The minimum deposit is $/€10 and some of the deposit methods incur a transfer fee. To make sure that players do not waste a lot of money on currency exchanges, CasinoLuck accepts a lot of different currencies as for example €/AU$/KR /$/C$. If you want to make sure your banking method supports your currency, CasinoLuck has an extensive section called Payment Methods, where all the banking methods are mentioned as well as their cash-out times and currencies.
To withdraw your funds from the online casino the most common methods include Bank Wire Transfer, E-wallet transfers (Skrill, Neteller) and normal Bank Transfers. Depending on which method players choose it will take more or less time, but in general withdrawing money from your casino balance account usually takes 3-8 business days. Any withdrawals exceeding $/€2.500 will require additional verification to ensure the security of the player and their funds. There is also a withdrawal limit of $/€7.000 monthly (this does not apply to players from the UK). If you wish to withdraw more than $/€7.000 everything exceeding that number will be transferred the coming month. We at FindFairCasinos think that the limit could be set at a higher level as we have seen with many similar sites.
Safety is of outmost importance for CasinoLuck and they have therefore implemented an SSL-encryption on all sensitive information (as for example the credit/debit card information). As mentioned, the casino can sometimes demand more verification before withdrawal is available and this is to secure the player’s information and avoid fraud.
The design used by CasinoLuck is a white label platform provided to them by Aspire Global, therefore the design might seem familiar, as it is used by other casinos on the market as well. It is a very easy navigable platform, where the games are always easy to reach. The online casino is user-friendly on both desktop and mobile devices. There are barely any loading times and there is a search bar for players looking for particular games. An improvement that could be implemented is including a search function for games of particular game developers. As of this moment players cannot search for developers only for games which for some more experienced players might be a let-down.
There is at the moment no app available for CasinoLuck, though this is no real issue as we have said, the instant-play platform works effortlessly on mobile devices as your phone or tablet. As more and more people gamble on their hand-held devices it could be a suggestion for the future of CasinoLuck to implement an app as this automatically increases mobile-users experiences with casinos.
CasinoLuck abides by a principle called CARE – Customers Are Really Everything. Therefore, it is of outmost importance to the casino to offer the best customer support out there. The customer support can be reached 7 days a week from 06:00 GMT to 23:00 GMT. They can be reached through Live Chat, email and by phone (remember that the number is not toll free and that regular prices apply). The support is offered in the following languages: English, German, Swedish, Norwegian, Finnish, and French.
Of course, a customer support that is open 24/7 would be to recommend but to compensate for the hours where they are not available, CasinoLuck offers an extensive Help Section as well as great sections explaining Payment Methods, Deposits, Cash-Outs, and a section with the Frequently Asked questions (FAQ) that is all very pedagogic and clear.
CasinoLuck is one of the oldest online casinos on the market and therefore we at FindFairCasinos wanted to offer our readers a trustworthy and simple review of it. To conclude we shall summarize the points made in this review and finish with rewarding CasinoLuck a score on the FindFairCasinos Barometer.
This online casino welcomes all of their new players with a nice welcome bonus consisting of a Match-Up bonus along with 150 Free Spins. The wagering requirements are well within industry standard and so is the minimum deposit to qualify for the bonus. The online casino offers a variation of promotions and there is an exciting VIP-club that all members are a part of.
There is an extensive selection of games available on this online casino. The collection of slots, live games and scratch cards are provided by the best and most trustworthy developers on the market. To make sure that they both entertain and offer fair and honest results.
As one of the most experienced online casinos on the market, there are several different banking methods available on this platform. Moreover, the online casino accepted several different currencies which once again proves its experience and user-friendliness. The withdrawal times are fair, but the limits could be set a bit higher.
Customers Are Really Everything, is the motto of what this casino abides by, which can be seen in their support being available through three different channels 7 days a week. Unfortunately, the support is not open 24/7 but the casino makes up for it by offering great sections explaining the most important features of the casino.
To conclude we at FindFairCasinos would like to award CasinoLuck a score of 4,6 out of 5 on the FindFairCasinos Barometer.
At FindFairCasinos we give CasinoLuck 4,6 out of 5 on the FindFairCasinos Fair Barometer.Play now
|License: Malta Gaming Authority (MGA) UK Gambling Commission (UKGC) Lotteriinspektionen License (Sweden) Danish Gambling Authority|
|Min. deposit: €/$10|
|Cash out time: Pending Time: 1-12 hours EWallets: 0-24 hours Credit / Debit Cards: 1-4 days Bank Transfers: 2-6 days|
|Software: Microgaming, NetEnt, Evolution Gaming, Betsoft, Nyx Interactive, Play'n GO, IGT (WagerWorks), iSoftBet, Quickspin, SG Gaming|
|Languages: English, German, Swedish, Danish, and Finnish|
|Mobile optimised: Yes|
|Games selection: 300+|
|Live games: Yes - operated by Evolution Gaming|
|Support: Support is available via live chat, e-mail and phone|