Diamond Reels Casino
Start spinning for the Big Jackpot at Diamond Reels Casino now!
Diamond Reels accepts US players
About Diamond Reels
Ever dreamt about bringing home those diamond wins? If your answer is yes, then this online casino review is for you, as we go in depth into the online casino called Diamond Reels. Established in 2015 by Two Web Entertainment, it has over 10 solid years on the market and shows no signs of slowing down.
This online casino specializes in games from Real Time Gaming with over 327 games available from this developer’s software. Diamond Reels is available on many platforms such as download, instant play and mobile. This way they make sure to be convenient, flexible and always ready to serve their customers with wins. They also make sure that all of their customers feel secure. This they do by implementing an SSL-encryption on all sensitive information such as financial details.
Not only do they offer more than 327 games, they also offer all of their new customers a warming welcoming bonus of $/€500 plus 175 Bonus Spins. Moreover, they offer a fantastic loyalty program with special rewards and the whole VIP treatment. The casino is available in English and French and support can be found 24/7 in these languages. Some of the restricted countries are: UK, Finland, Australia, and the Netherlands, among others.
What differentiates Diamond Reels slightly from many of its competitors is that they accept US players!
Are you curious to learn more? Continue reading this review and we will go into deeper detail about all of the necessary information about Diamond Reels. If you already feel tempted to try it out – you can do so here.
Bonus and VIP-Club
To welcome you with open arms this online casino provides you with a three-tier welcome package totalling up to a stunning $/€500 and 175 Free spins. The wagering requirements are 30x which falls well within industry standards. The welcome package is explained in bullet points below:
• A match-up on your 1st deposit on up to $/€100 + 50 Free Spins
• A match-up on your 2nd deposit on up to $/€150 + 50 Free Spins
• A match-up on your 3rd deposit on up to $/€200 + 75 Free Spins
If you deposit using Bitcoin or an Instant Gift Card, Diamond Reels will give you an extra 25% on your first deposit. To qualify for the welcome bonus a minimum of $/€25 must be deposited, this is slightly high in comparison to other casinos in the market where the minimum deposit to qualify for a welcome bonus usually lays around $/€10-20.
Besides from a welcome package, Diamond Reels also offer their customers to take part in a loyalty program where the slogan is “the more you play the more you earn”. From the first time you place your first real money wager you start gathering points towards the loyalty system. The rewards received from the loyalty program are suited to the individual players preferences, but they include Free Plays, invitations to exclusive events and special prize giveaways. The loyalty program consists of four tiers where the lowest is the Club Tier and the Highest is the Diamond tier. Once reaching the two highest levels the casino makes sure that you are well taken care of by assigning a dedicated VIP Guest host to accommodate your every need.
Furthermore, Diamond Reels offers seasonal promotions that include Free Spins, giveaways and cashbacks. There is a “Slot of the Week” where if you qualify for it you will receive Bonus Spins to use on a specific day. We at FindFairCasinos recommend our users to read the Terms and Conditions for each promotion as the wagering requirements and minimum deposits may vary from promotion to promotion.
As previously mentioned, Diamond Reels prides itself in cooperating with Real Time Gaming as their provider of slot machines, progressive jackpots, table games, video poker, special games, and mobile games. The platform has over 327 games where most of them are slot machine games that are divided into 3-Reel slots, 5-Reel slots, and 6-reel slots.
Players can find exciting titles such as: I, Zombie, Azgard, Bubble Bubble, and Lucky 6 in the slot machine categories. In the progressive jackpot games players can find titles such as: Shopping Spree II, Spirit of the Inca, and Megasur.
Real Time Gaming also provides Diamond Reels with classical table games such as Blackjack, Poker, Baccarat, and Rummy. There is also a small selection of video poker games consisting of titles such as Pick’em Poker and 7 Stud Poker. If you are looking for games such as Keno, Bingo, and Roulette, these games can be found under the tab “speciality”. For the days when you are playing on your hand-held device, the tab “Mobile” offers an array of slot machine titles optimized for your smartphone or tablet.
Despite having a relatively large assortment of games, Diamond Reels does not offer the possibility to search for a specific game – this is something we at FindFairCasinos find could be improved. What Diamond Reels does much better than other casinos, is offering the possibility to read more information about each game, which really helps equip the players before starting to play. Under the game the player can choose to click “View More” and get all the game details.
All of the games on Diamond Reels are subject to frequent testing to make sure that the random number generator works as it should. Diamond Reels assures that all pay-out percentage reports are reviewed by independent auditors.
Depositing and Withdrawal
Diamond Reels offers three methods for depositing money and two methods for withdrawing money. To deposit money into a casino balance account a player only needs either a Credit Card such as Visa, American Express, or MasterCard, an Instant Gift Card, or an E-wallet containing Bitcoin. The funding times are instant, and the currencies accepted are $/€. We at FindFairCasinos are happy to see a casino accepting Bitcoin as a currency but we also think that with the number of possible E-wallets and other payment methods available on the market, Diamond Reel should consider expanding their depositing methods to include a few more options.
The two methods available to withdraw money from Diamond Reels are through Wire Transfer and Bitcoin. A wire transfer takes 2-15 days including the pending time – within the first 24 hours a withdrawal request can be reversed. The withdrawal time is quite long in comparison to other online casinos. For withdrawals under $/€500 a $/€35 processing charge may occur, and this will be automatically deducted from the withdrawal amount.
The online casino is dedicated to securing the privacy of its users and has therefore implemented an SSL-encryption on all sensitive data regarding financial transactions.
Design and Functionality
With dark colours juxtaposed with the white lobby where the games are featured this online casino wants to remind its users of the exclusiveness of the casino world, the logo is after all a diamond. The page is rather minimalistic as it does not feature over-the-top graphics or animations it is just a simple layout where it is easy to see the different categories that the games are split up into.
The page offers instant play, download and also works on hand-held devices. The instant-play works effortlessly while the loading time is slightly longer on mobile devices. On the mobile devices all of the categories are not available – only all games and featured show up. We at FindFairCasinos recommend Diamond Reels to also add their category Mobile – as players on their mobile phone want to play mobile-optimized games. Neither the instant play nor the mobile version of the platform has a search bar for finding specific games which we think could be added to facilitate for players who have a specific game in mind that they want to play.
To make sure that the Diamond Reels customers are well taken care of, this online casino offers a friendly and knowledgeable 24/7 support available in both English and French. The customer support can be reached through Live Help (a chat function integrated to the platform), email, online contact form or in the case of France, a toll-free number.
Furthermore, Diamond Reels also has an extensive FAQ-section where all of the most common questions are answered in a pedagogic and easily understandable way. This also means that Diamond Reels covers all the bases when it comes to offering their customers support, something we at FindFairCasinos value very highly.
Before we can give our score on the Find Fair Casino Barometer, we would like to summarize the points made in this review of Diamond Reels Casino.
Diamond Reels is a casino that offers a generous three-tier bonus with an industry standard wagering requirement of 30x. A slight negative is that the minimum deposit to qualify for the welcome package is slightly higher than normal at $/€25. Additionally, the casino offers a great loyalty program where the more you play the more you win. How you qualify for the loyalty program and all of the benefits are also well stated on the site.
Despite only having games from one developer, Diamond Reels offers a big array of games that differ and therefore keep you entertained. Whether you are into slot machines or table games, Diamond Reels make sure to have it all. What could be improved in regard to the game section is a search bar as this would enable players to search for their favourite titles without going through the whole game library.
The casino has been on the market for over 10 years yet only offers depositing through credit cards and Bitcoin. We would like to see the casino offer more payment methods as there are a lot of great e-wallets available on the market. We do think that accepting Bitcoin is very much up to date however. The withdrawal process is slightly long as the wire transfer can take anything from 2-15 days, but this also very much depends on your bank. At FindFairCasinos we do appreciate the effort that the casino puts in to securing the safety of the private information.
Another great point of this casino is the 24/7 support being available through all the different methods – live chat, email, and phone. They also have a well written FAQ section to guide customers with basic information.
We have chosen to reward Diamond Reels with a score of 4,5 out of 5 on the Find Fair Casino Barometer for the good quality of their casino games and the overall experience playing on the site.
At FindFairCasinos we give Diamond Reels Casino 4,5 out of 5 on the FindFairCasinos Fair Barometer.Play now
|License: Curacao eGaming Commission|
|Min. deposit: €25|
|Cash out time: Pending Time: 2-5 days, EWallets: 24 hours, Credit / Debit Cards: 3-5 days, Bank Transfers: 5-15 days|
|Software: Real Time Gaming|
|Mobile optimised: Yes|
|Games selection: 327|
|Live games: No|
|Support: Support is available via live chat, e-mail, and phone|