Casino Kings
Casino review
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With over 400 games and is operated by one of the most experienced players on the market – Casino Kings has all the potential to become an important player on the ever-growing online casino market. In this review, we will explore the online casino’s features and award Casino Kings with a score on our FindFairCasinos Barometer.
The experienced player behind Casino Kings is no other than ProgressPlay, this white label casino provider has over 50 casinos under its belt. In 2014 they decided that the casino market needed a place for royalties and therefore founded Casino Kings.
Being backed by an experienced operator such as ProgressPlay means that Casino Kings is holding exceptional licenses from reputable gaming authorities. In this case, the online casino holds a license with the Malta Gaming Authority (MGA) as well as with the United Kingdom Gambling Commission (UKGC). These two regulatory offices are well-known for being on the side of the consumer and therefore also managing player complaints in a professional manner.
Unfortunately, these licenses alone do not give the casino jurisdiction all over the world. Casino Kings is restricted in Australia, Denmark, Spain, Portugal, and the United States among others.
This online casino is available in Swedish, German, and English, this means that players who speak these languages can get help in their native language through the Live Chat or through email. The online casino also accepts different currencies including Euro (€), Canadian Dollar ($), Pounds (£), as well as the Swedish Krona (Kr).
Casino Kings protects its players through the use of a 128-Bit SSL encryption key. This means that all sensitive data is encrypted and therefore it makes it harder, if not virtually impossible, for foul parties to steal.
So far so good? It gets better! Casino Kings offers a royal welcome bonus to all new players – a 100% Match up on up to €/$/£ 100 and an additional 20 Free Spins on the epic slot machine “Shaman’s Dream”.
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If you need some more convincing, continue reading this online casino review. We will discuss the bonus conditions, the VIP-program, the games, depositing and withdrawal, the casino’s design and functionality as well as the support options offered.
Bonus and VIP-Program
The bonus allocated to all new players consists of a 100% Match-up on up to €/$/£ 100 and an additional 20 Free Spins to the video slot from the developer Eyecon “Shaman’s Dream”. The bonus does come with some conditions. First of all, there is no announced minimum amount to comply to, to receive the bonus. This usually means that the minimum amount to qualify is €/$/£ 10. Once the bonus has been received the player must wager the bonus and the winnings from said bonus 50x before being able to withdraw it. The wagering requirements must be met within 30 days of receiving the bonus and the free spins must be used within 7 days. These wagering requirements are above industry standards. Additionally, players who choose to deposit money into their casino account using Skrill are automatically excluded from taking part in the welcome bonus.
We at FindFairCasinos find the wagering requirements to be too high, as they do not really give the customer any advantage whatsoever. Additionally, we find it really bad to exclude players using Skrill. On the positive side, a bonus of this size allows players to get a good feel of the casino even if their initial deposit is small. We also see it as a positive that Casino Kings offers free spins to a slot machine game that is not one of the typical games. The fact that Casino Kings is one of the few casinos who offer free spins to “Shaman’s Dream”, makes the game more exclusive and therefore also more exciting.
For loyal Casino Kings, a world of great opportunities exists through the wonderful Loyalty Program. This club consists of 5 levels ranging from Bronze to Diamond. To reach the Diamond level you need 10.000+ points. Getting points is easy, for every €/$/£ 16 wagered a VIP point is awarded. As a Diamond member, you receive VIP Customer support, a Personal Account manager and access to the VIP Support Hotline. All the wonderful perks!
In addition to this, Casino Kings keeps things entertaining by offering weekly, daily, and monthly promotions. At the moment of publishing this review, the monthly promotion includes four different codes that can be used when depositing funds into your account. These codes give you everything from match-up bonuses to Free Spins. We would like to remind all of our readers to always read the terms and conditions before opting-in to any promotional offers as these may vary from promotion to promotion.
Games
It is essential for a good online casino to provide great online casino games for their players to entertain themselves with. This casino site not only includes an impressive variety of games, it also includes games from both big game suppliers as well as smaller up-and-coming ones.
Of the over 400 games available on the Casino Kings online casino the majority are slot machines. With some of the most popular titles being “Gonzo’s Quest”, “Rainbow Riches”, “Panda Pow”, and “Hot Blizzard”. Games are provided by some of the best game suppliers on the market. Players will be able to find games from Microgaming, 1x2 Gaming, Elk Studios and Blueprint Gaming among others.
Some players might be pleased to know that several video slot machines on the Casino Kings website are based on or inspired by our own popular culture. Some of the titles include “Vikings”, “Game of Thrones”, “Who wants to be a Millionaire - Megaways”, and “Lara Croft – Temples and tombs”. Furthermore, Casino Kings offers impressive 17 progressive jackpot games with titles such as “Valhalla - Jackpot”, “Cash Splash”, and “Chilli Gold”.
For players who are more interested in table games they will not be disappointed, Casino Kings offers a variety of Blackjack, Baccarat, and Roulette games as well as some other dice and card games. Some titles include “Premier Blackjack – Hi-Lo”, “Roulette master”, “Sharp Shooter”, and “Vegas Strip”.
An online casino might in some respects not live up to the experience of visiting a real casino, but with professional live casino games, the online casino does its best to emerge the player into an authentic casino experience. Casino Kings Live Casino games are supplied by two of the biggest names in the iGaming business – NetEnt and Evolution Gaming. Under the “Live” tab players can find titles like “Baccarat Squeeze”, “Roulette Automatic”, and "Blackjack". There will be plenty of tables accessible to players no matter if they are high rollers or just like to bet with the minimum amount.
Games need to be safe and secure; their results need to be fair and honest and it's mostly up to the online casino to assure this. One way of doing this is only cooperating with game suppliers that are licensed by gaming authorities themselves, or have their games tested by independent testing labs. Take for example Scientific Games that provide Casino Kings with eight slot machines. This game developer holds a license with the UKGC. Since the UKGC is one of the most reputable authorities on the market the games come with a very high regarded stamp of approval.
Deposit and Withdrawal
In order to deposit funds into the online casino account players must simply visit the “Cashier” tab and then click on “Deposit”. There are several depositing methods available at the online casino which should make it easy for any player to find the method they are most comfortable with.
Some of the methods include but are not exclusively: Credit and Debit Cards (Visa/Mastercard), PayPal, PayviaPhone, Zimpler, Neteller, Skrill, and GiroPay. It is important to note that not all methods allow all currencies and that some methods such as Visa has no minimum deposit while others such as SOFORT has a minimum of €20. Below follows a table with the most important information.
Payment Methods - Deposits
Depositing Method | Currencies accepted | Minimum Deposit | Maximum deposit | Fee |
Visa/Mastercard/Maestro | €/$/£ | - | - | - |
PayPal | £ | - | - | - |
PayviaPhone | £ | £ 10 | £ 30 | 15% processing fee |
Paysafecard | €/$/£ | €/$/£ 10 | €/$/£ 700 | - |
Trustly | €/$/£ | €/$/£ 20 | €/$/£ 700 | - |
Zimpler | € | € 20 | - | - |
EcoPayz | €/$/£ | € 20 | - | - |
Neteller | €/$/£ | - | - | - |
Skrill[1] | €/$/£ | - | - | - |
Sofort | € | € 20 | € 5.000 | - |
GiroPay | € | € 20 | € 5.000 | - |
Qiwi | €/$ | €/$ 20 | €/$ 5.000 | - |
WebMoney | €/$ | €/$ 20 | €/$ 5.000 | - |
Fast BankTransfer | €/$/£ | €/$/£ 20 | €/$/£ 5.000 | - |
Euteller | €/$/£ | €/$/£ 20 | €/$/£ 5.000 | - |
Withdrawing money is just as easy as it is to deposit it. Once again, the player must visit the “Cashier” tab, but this time choose the “Withdrawal” option. The same method that was used to deposit can in most cases be used to withdraw funds as well. Important to note is that no matter what method the player chooses to withdraw money with a €/$/£ 2.5 processing fee will be charged. Below follows a table with the most important information in regard to the withdrawal process.
Payment Methods - Withdrawals
Withdrawal Method | Pending Period | Processing | Transfer |
Visa/Mastercard/Maestro | 3 business days | 1 business day | 3-7 business days |
PayPal | 3 business days | 1 business day | 3-7 business days |
Skrill | 3 business days | 1 business day | 1 business day |
Bank Transfer | 3 business days | 1 business day | 4-10 business days |
Trustly | 3 business days | 1 business day | 3 business days |
EcoPayz | 3 business days | 1 business day | 3 business days |
Neteller | 3 business days | 1 business day | 1 business day |
Euteller | 3 business days | 1 business day | 3 business days |
Qiwi | 3 business days | 1 business day | 3 business days |
WebMoney | 3 business days | 1 business day | 3 business days |
As we can see from this table it takes a long time to withdraw funds, something we at FindFairCasinos find slightly disappointing. We also find it disappointing that there is a €/$/£2.5 fee on all transactions. We do find it positive that there are so many different methods to choose from.
When sensitive data is shared with a casino it is of utmost importance that the casino can assure that the data is kept secure. Casino Kings does this by implementing a 128-Bit SSL encryption key. The SSL-encryption is built by SECTIGO, a leading web security solutions company. Additionally, this online casino is certified by PCI security, this is a council that promotes safety standards for cardholder data across the world.
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Design and Functionality
The layout of the website is focused on making it as easy and pleasing as possible for the customers to register, login and find their favourite online casino games. The colours used as well as the sliding banner on the front page are graphically pleasing. Casino Kings divide their games into nine categories, “New”, “Featured”, “Slots”, “Casino”, “Live”, “Jackpots”, “Casual”, and “Favourites”. These categories are easy to understand and make finding new games as easy as pie. Moreover, there is a tab underneath the categories where you can either search for a specific game or choose to show all the games from a specific provider. These features are something that we at FindFairCasinos really appreciate.
This online casino is available on the go, the mobile version of it is a simplified version of the desktop version and it works smoothly without long loading issues. All of the games are available throughout all of the devices. This means that whether you are an iPhone or Android user, you will be able to play this online casino everywhere.
Support
At the bottom of the website customers will find a link to the Frequently Asked Question (FAQ)-section. In this section, the most common questions that have been asked in regard to the registration, deposits, and other features of the casino are answered in easy pedagogical ways. We at FindFairCasinos find this section to be extensive and thorough and it will surely be able to guide some people in the right direction.
When the FAQ-section is not enough, the customer can contact the casino’s support. The support can be reached through a contact form, email or live chat. The Live Chat is unfortunately only available from 7:00 AM – 11:00 PM (GMT). The support can be reached in any of the languages that the website is operated in (Swedish, English or German). The team at FindFairCasinos appreciate the dedication of the support team to provide a high level of service in three languages but we also think that it would be better if the live chat could be open 24/7.
Conclusion
In this part of the Casino Kings review we will summarize the points made in the previous sections before we award the online casino with a score on the FindFairCasinos Barometer. A high score means that the casino is highly recommended by us while a lower score means that there are problems with the casino, which make us not want to recommend it to our users.
To welcome new players Casino Kings offers a welcome bonus of a 100% match up on up to €/$/£100 as well as 20 Free Spins to the Eyecon slot machine “Shaman’s Dream”. The welcome bonus is generous and allows players to try the casino out in-depth before using any of their own money. Unfortunately, there are also some negatives with the bonus, including the fact that no members that deposit with Skrill are allowed to take part in it. Another negative is the high wagering requirements of 50x Bonus funds and Winnings which is well-above industry standards.
The online casino also offers promotions and an entertaining VIP-program which can award players with perks such as dedicated support managers, birthday gifts and anniversary bonuses. The terms and conditions of the VIP-program are clearly stated and easy to understand. The same goes for the promotions, which we at FindFairCasinos appreciate.
Casino Kings have over 400 games in their portfolio from some of the best developers on the market, it will therefore be very hard for a player to experience boredom while visiting this online casino. The games include some of the most popular slot titles as well as live casino games from not just one but two of the best game suppliers right now. When it comes to the games this casino is definitely doing what it promises – to entertain Casino Kings.
Depositing and withdrawing is simple, there are several different methods to choose from, making sure that customers can use the method they are most comfortable with. All of the methods of depositing are instant, which means that players can start playing as soon as they have deposited into their accounts. There are a few negatives in regard to the withdrawal process. First, the withdrawal takes quite a long, with pending, processing and transfer times all amounting to a minimum of five days before the money has arrived in your account. Second, there is a processing fee on all withdrawals. While we at FindFairCasinos understand that some casinos need a processing fee, we think the fee should only apply in certain cases and not in all of them as it is unfair in some regards.
The design of the page is easy, navigable and the loading times are great, this regardless of whether players are using a desktop, tablet or smartphone. One of our favourite features includes the search on the provider as well as the way the games have been divided into categories.
The FAQ is pedagogically written and answers many of the questions that players might have. When it comes to supporting, we like that there are three different ways of contacting the casino and that the contact can be made in any of the languages available on the website. We do however not like that the support is not available 24/7.
Taking all of these points into consideration the score we at FindFairCasinos award Casino Kings amounts to 4,1 out of 5 on the FindFairCasinos Barometer.
Website: https://www.casinokings.com/ | |
License: Malta Gaming Authority - MGA, UK Gambling Commission - UKGC | |
Min. deposit: €10 | |
Cash out time: Pending Time: 72-96 hours EWallets: 24 hours Credit / Debit Cards: 6 days Bank Transfers: 4-10 days | |
Software: Microgaming, NextGen Gaming, 1x2Games, Rabcat, Thunderkick, Skillzzgaming, NetEnt, Evolution Gaming | |
Languages: English, German and Swedish | |
Mobile optimised: Yes | |
Games selection: 400+ | |
Live games: Yes - operated by NetEnt and Evolution Gaming | |
Support: Support is available via live chat, contact form and e-mail. | |
Notice: From the 12th of May 2020 Visa Cards are no longer allowed to be used as a payment method related to online gambling in Germany. Alternative methods such as Mastercard, Sofort and E-wallets are still available. |