Platin Casino

About Platin Casino

Established in 2012 by Red Rhino Limited, this online casino sets out to offer their players the best slot machines in the market by the industry’s best game developers. It holds a Malta Gaming Authority License to ensure the player’s safety, by allowing this entity to at any time observe all the actions of the casino.

Platin Casino is available to players in English, German, Spanish, and Finnish, while some of the restricted countries include but are not exclusively: Belgium, Denmark, United Kingdom, and the United States.

This online casino is great for newbies to the online gambling world. It offers all new players a generous welcome bonus in form of a100% Match Up Bonus on up to €100. This way players can test out double as many games on the casino platform due to the increased balance account.

Besides being a casino that first and foremost specializes in slot machines, Platin Casino also offers a whole lot of gaming options for their players. You can play Video Poker, Scratch Cards, and Live Casino games as well as the promised Slot Machines.

To secure all of the sensitive information Platin Casino has implemented SSL-Encryption technology and the online transactions are shielded by the security system of a world-wide accredited partner. The online casino also complies with the GDPR and has furthermore implemented strict measures to prevent fraud.

Check out Platin Casino now or continue reading below here for the full online casino review.

Bonus and Loyalty Program

To receive the welcome package which consists of a 100% Match Up Bonus on up to €100, all players have to do is use the bonus code when registering their account. The wagering requirements are 25x (deposit + bonus) which falls well within industry standards. The wagering requirements must be completed within the first 14 days of accepting the bonus otherwise the funds will expire. We at FindFairCasinos find both strengths and weaknesses with having a welcome bonus welcome code. It is positive because the players themselves can actively choose not to accept the bonus, but it is also negative that to receive the bonus they must actively remember to use the bonus code.

Platin Casino also offers their customers monthly goodies and promotions. On their home page (as of March 2019) there is a slot machine promotion for players who like Book Slots. Here players can deposit and receive another deposit bonus with a 25x wagering requirement, consisting of a 50% Match-Up Bonus on up to €100. The casino has a “Offers” tab, but the only offer stated there is the welcome offer, something we at FindFairCasinos think could be improved. Even including old promotions (stating their expiration date) so that players can see what type of offers are available in this online casino.

Games

This online casino has close to 2000 games in its portfolio. All of these games are provided by the best game developers available to the market. The majority of the close to 2000 games are slot machine games, but for players interested in Table Games, Video Poker, or Live Casino games, these are also offered at Platin Casino. Some of the developers include BetSoft, Elk, Play’N Go, NetEnt, and Yggdrasil, with titles such as: Fruit Mania, Sticky Diamonds, Bonanza, Valley of the Gods, and Book of Dead.

Platin Casino has exclusive rights to games developed by Merkur Games, as of March 2019 none of these games are available, though they are all still posted on the Platin Casino page.

The table games offered at Platin Casino are: Craps, Roulette, and Sicbo, while the card games offered are Baccarat, Blackjack, and Poker. Some of the titles of these games include: American Roulette, Black Jack Lucky Seven, and Tropical Stud Poker.

If you, as a player prefer the real casino feeling and experience, we at FindFairCasinos recommend you try the Live Casino Games offered at Platin Casino. The real casino feeling is captured by the fact that real professional dealers are used for dealing the cards. The Live Casino games are provided to Platin Casino by both NetEnt and Evolution Gaming. Both of these software developers are pioneers in the industry and provide the best Live Casino games in the market.

To make sure that the games are fair and honest, Platin Casino only accepts games with a Random Number Generator and only works with game providers who have the same standard of data protection as themselves.

Depositing and Withdrawal

All of the most common payment providers are available on Platin Casino. This casino uses the most secure and modern payment systems available. Interested players can use their Credit/Debit Cards (Visa, Mastercard), E-wallets (such as Neteller, Skrill etc.) and there are many more options such as Apple Pay, Trustly, Sofort, PaySafeCard and Moneta.ru. All of the deposits are made in Euros and the booking duration is immediate.

Your options to withdraw money from the site are slightly fewer. There are 16 different payment methods to deposit with but only 10 to withdraw money with. Despite this small discrepancy the withdrawal methods are still very good. Seven out of the ten withdrawal methods have immediate booking duration. Some of the immediate withdrawal methods include: Apple Pay, and E-wallets such as Skrill, Neteller, and Rapid Transactions. Players that prefer withdrawal to their bank or via Visa or Mastercard have to wait 1-2 working days which is also very fast compared to other casinos on the market.

The minimum withdrawal at this casino is €10 and the maximum amount you can withdraw at once is €1.000. At FindFairCasinos we find the withdrawal limits to be fair but it would be nice if the casino included if the limits where per day, week, or month.

Data protection and player safety are of utter important concern for Platin Casino. They are compliant to the GDPR and follow all of the rules and regulations set up by the Malta Gaming Authority. To keep the information safe, they implement an SSL-Encryption on all sensitive data. If players would have any questions regarding their data protection and what rules that the casino follows, they have stated this in their extensive section called “Data Protection”.

Design and Functionality

When it comes to the design and functionality of the Platin Casino webpage there are both strengths and weaknesses. The page loads fast and has an interesting colour scheme, but it can at times seem very messy like with the overwhelming amount of text at the bottom of the page. The mobile version is a lot cleaner and seems to work without any loading issues as well.

A general problem that the casino has is that there are of lot of things on the page that are not active at the moment. These things have no clear date of when they will become active again. This makes the Platin Casino page seem very cluttered. An example of this is that they say they hold exclusive rights to Merkur Games, but none of their games are available at the moment which is quite disappointing, as well as stating that they have a VIP Program called PlatinPoints but that page is also not accessible as of March 2019.

One of the online casino’s strengths is their organization when it comes to payment providers, here the table with the payment providers is very clear and easy to understand. Furthermore, it includes all of the necessary information to make a player feel well informed and secure when using the website.

Another strength is that the games can be found under the developers as well as under their separate categories. Platin Casino has also incorporated a search function which once again is in benefit of the user, something we at FindFairCasinos value very highly.

Support

If questions would arise, the Platin Casino Customer Support is there to help you out. The Support is unfortunately not open 24/7 but it is available daily from 9:00 AM to 12:00 PM (CET). Support can be contacted through several different options. The Customer Support is available in German, English, Spanish, and Finnish. One of the easiest ways of contacting this online casino is through the use of the Live Chat. To use Live Chat players do not even have to be logged into their account – all that is needed is a simple click on the Live Chat button on the platform.

If the player prefers to talk on the phone with the support, players can leave their numbers in the Live Chat and one of the capable support members will contact them. For technical support or miscellaneous questions players can use the following email to contact Platin Casino: [email protected]

For simple questions, such as “Is a registration with Platin Casino really free?” one can head over to the comprehensive FAQ section that players can find at the bottom of the casino page. This help section is very extensive and answers a lot of the most pressing questions. At times the layout is a little messy and something we at FindFairCasinos think Platin Casino could work on.

Conclusion

To conclude this Platin Casino review we would like to summarize the points that have been made before we finish up with a score on the FindFairCasinos Barometer.

The bonus is fair, and the wagering requirements are well within the industry standards. It Is a shame that there is only one other promotion available at the time and there is no information about what the VIP program entails.

Platin Casino offer their players almost 2000 different games from several of the best game providers. We at FindFairCasinos salute the fact that they have all types of games and even Live Casino games from both NetEnt and Evolution Gaming. The casino promises exclusive games from Merkur however none of these games are currently available which is a disappointment.

Players can deposit money to this online casino through almost all of the most popular payment methods available to the market. There is a clear and comprehensive table that explains the minimum and maximum withdrawal and deposits for each method and the table also includes the time for the transactions which is faster than at many other casinos and therefore also a huge plus.

For any questions that may arise, there is a capable customer support that can be reached through email or Live Chat 15 hours a day. Though it is great that they are available daily we at FindFairCasinos think that offering 24/7 support service would be the ideal offering.

All of these points lead us to award Platin Casino with a score of 4,3 on the FindFairCasinos Barometer.