O`Reels

About O’Reels Casino

Find your inner lucky Irishman and join O’Reels for rewarding fun and entertainment. The casino does not make any guarantees regarding leprechauns or Irish beverages, but you can be sure to find interesting casino games and attractive bonuses on the site.

O’Reels casino was launched in 2017 and is a white label casino integrated into the Progress Play platform, which currently consists of approximately 70 casinos.

O’Reels Casino holds licenses from the UK Gambling Commission as well as the Malta Gaming Authority, both of them reliable and trustworthy regulatory bodies within the casino industry, which guarantees you secure and fair conditions as a casino player.

The site offers all new players a welcome bonus of up to £200 combined with 20 free spins for the ever-popular Starburst slot machine, where you can try your luck with the site after depositing the required minimum of £10.

O’Reels offers a wide selection of casino games from respected developers as Microgaming, NetEnt, NextGen Gaming, and Big Time Gaming, where popular titles as Starburst, Gonzo’s Quest and many others appear.

Player security is another focus point on O’Reels casino and they have implemented a 128-bit Secure Socket Layer (SSL) encryption, ensuring that all your personal information is properly secured.

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Bonus and Loyalty Program

As described above, O’Reels Casino offers new players a 100% match up bonus up to £200, combined with 20 free spins to the popular Starburst slot, which you can qualify for by depositing as little as £10.

For the welcome bonuses, a wagering requirement of 50 times apply, which means you will have to gamble the inserted amount minimum 50 times. In some cases, players located in certain jurisdictions will even have to wager the deposited bonus amount 100 times, but the casino does not specify which areas that apply to and informs players that this information is available by contacting their customer service.

Furthermore, the wagering requirements of each bonus has to be met in full within 90 days. The welcome bonus is valid 30 days and the free spins are valid 7 days from issue.

At FindFairCasinos we have seen many different ways of advertising and restricting customers from cashing out the welcome bonus, but these offers and wagering requirements are among the worst reviewed.

O’Reels Casino does offer its players access to a Loyalty Program but again with some unrealistic terms. All players start at the Bronze level and has to climb the VIP-ladder by depositing money. One point is earned to the VIP-program every time you deposit £16 and to reach the next VIP-level, Silver, you need 500 points. A quick calculation shows that it costs £8000 to reach Silver level, and a total of £160.000 to reach the highest level, Platinum.

Finally, the casino offers its loyal players a special May promotion, which consist of a mix of free spins and match up bonus when depositing between £20 - £50.

Games

O’Reels Casino boasts a wide selection of casino games – more than 350 games in total – from well-known industry players as Microgaming, Net Entertainment, NYX Gaming, NextGen Gaming, Thunderkick, Genesis, ELK Studios, Leander Games, IGaming2go, Big Time Gaming, Chance Interactive, Rabcat, 2by2 Gaming, Wagermill, Lightening Box and Cryptologic.

The wide selection of casino games and suppliers ensures a lot of fun for casino players and to make it easier to get an overview of the selection, O’Reels has made it possible to search for games, search by game suppliers or see the games in different categories.

Among the more popular casino games titles on the site you will find the Starburst and Gonzo’s Quest slotmachines, while they also host more innovative titles as the Game of Thrones slot.

The site clearly focuses on hosting slot games, while the selection of table games and live casino games are limited. Finally, they offer 10 different jackpot games for you to benefit from in case you are having a lucky day.

Depositing and Withdrawal

While we at FindFairCasinos are not the biggest fans of the different terms related to bonuses at O’Reels Casino, we must admit that their selection of payment methods is quite extraordinary. The site boasts a broad assortment includes:

As a casino customer you should be able to use your preferred payment method and we think O’Reels facilitate that impressively.

Another important part of the depositing and withdrawal process is the withdrawal times. After requesting a withdrawal, the casino will use up to 24 hours to verify and approve the withdrawal, before the funds are returned to your credit card, e-wallet or other chosen payment method. For credit cards the transfer time amounts to approximately 6 days, while you can expect to see a bank transfer in your account between 4-10 days, depending on your bank and its location. These transfer times are not among the fastest in the industry and we would suggest any customers at O’Reels to take advantage of the different e-wallet options, as the transfer time for these are no more than 24 hours.

Finally, the casino has a withdrawal limit of £3000 a week and £6000 a month, which is worth noting in case you win the big jackpot from one of their 10 jackpot games.

Design and functionality

The design of O’Reels casino site simple and, to be honest, a little boring. When you enter the front page you will see a sliding banner, in 3 variations, and all the categories and games underneath, on top of a black background. We would have liked to see some more colours and positive images, however that might be a question of preferences. Through the navigation menu it is easy to navigate the site and that is definitely a plus, as well as the fact that the site has been optimized for mobile gaming and can be accessed by all smartphones and tablets through your preferred browser.

Support

When it comes to customer support, O’Reels offers all customer access to a friendly and effective 24-hour live chat support, which we would recommend potential players to use in case issues or problems occur, while playing on the site. The staff is kind and helpful and we have only experienced fast and effective service upon our inquiries.

If you prefer to send an e-mail outlining your potential problem, this option is also available, but you should expect that this support takes a little longer, while the live chat is instant.

O’Reels does unfortunately not offer phone support, which we at FindFairCasinos see as a negative point to highlight. A lot of casino customers prefer to be talking to a human customer service employee, and this service is simply not available at the site.

Conclusion

At FindFairCasinos we are to be honest a little disappointed with the O’Reels casino site. This is due to different important factors, which we will try to elaborate further here.

Besides the fact that the site is a white label solution, we would have liked if there was a more present theme on the site to give the casino players the feeling of diving into another universe full of fun and entertainment. This relates to the design of the site as well, as there really is not anything that sticks out in form of graphics and the black background color really does not help with this issue.

The name suggests an Irish affiliation, but there is not anything to back up that claim on the actual site.

O`Reels Casino have changed their welcome bonus recently and now it is a bit easier for new casino players to understand. The welcome bonus on the first deposit includes a 100% Match Up bonus up to £200 + 20 free Starburst Spins

The casino does hold licenses from both the UK Gambling Commission and the Malta Gaming Authority, which says something about their standards, however we believe that a few of their terms are twisted in a way to only benefit the casino. An example of that is the site’s Loyalty Program, where new customers will have to deposit as much as £8000 to make the climb to a Silver level membership, which actually does not add any benefits compared to the Bronze program which is standard from sign up.

They do offer good slot games at O’Reels, but those games can easily be found elsewhere with better terms and player conditions.

Finally, the casino offers a good selection of different payment methods, however especially the transfer times for bank and credit card transfers are long and insufficient.

The site offers a good and effective live chat, but unfortunately does not have phone support, which we believe is a big minus for a lot of casino players.

Based on all these negative factors, where only a few positives benefitting the score, we have decided to award O’Reels Casino a score of 2,85 out of 5 on our FindFairCasinos Barometer.

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