Platinum Reels Casino
Get started on your casino journey with $500 + 100 Free Spins!
Platinum Reels accepts US players
About Platinum Reels
Welcome to our review of the magnificent Platinum Reels Casino where your casino dreams come true through an array of high-quality casino games and exciting promotions.
Here you can play some of the very best casino games developed by Realtime Gaming (RTG) and Platinum Reels provides you with the option of playing the games instantly as well as by downloading them.
Platinum Reels is licensed with the Curacao eGaming Commission and is available for players in a long range of countries, however exceptions apply for players residing in Australia, Italy, Sweden, and the UK, among others.
On the site you will be able to deposit money into your casino balance account using the currencies Euro, British Pounds, and US Dollars, while the payment methods available are a bit limited for a casino launched in 2011. We will elaborate further on that in the ‘Depositing and Withdrawal’-section.
To get you properly started on your casino journey at Platinum Reels, the casino offers all new players a welcome bonus of up to $500 along with 100 free spins for the exciting Cleopatra’s Gold slot. To make the welcome bonus even sweeter you can get 25% extra by depositing with Bitcoin or Instant Gift Card.
Besides from the welcome bonus you will also find a series of other attractive promotions to keep you entertained and your casino balance loaded.
The Platinum Reels Casino is unfortunately only available in one language, English, which also applies for the site’s customer support section.
You can navigate directly to the casino site and claim your generous welcome bonus now or read further to get all the information needed for a prosperous casino experience.
Bonus and Loyalty Program
To welcome you with arms wide open Platinum Reels provides you with a three-tier welcome bonus totalling up to a magnificent $500 and 100 Free Spins combined for the popular Cleopatra’s Gold, Secret Symbol, and Asgard slot machines. The wagering requirements are set at 30x which is quite standard in the online gambling industry.
The give you a complete overview of the welcome package we explained it in bullet points below:
• A 100% match-up on your first deposit up to $100 + 20 Free Spins for Cleopatra’s Gold
• A 150% match-up on your second deposit up to $100 + 30 Free Spins for Secret Symbol
• A 250% match-up on your third deposit up to $100 + 50 Free Spins for Asgard
To receive the deposit bonus offers you will have to use the following bonus codes:
1st deposit: PRWB100
2nd deposit: PRWB150
3rd deposit: PRWB250
If you deposit using Bitcoin or an Instant Gift Card, Platinum Reels will give you an extra 25% on your first deposit. To qualify for the welcome bonus a minimum of $/€25 must be deposited, which is slightly higher than most competitors in the industry, as the typical minimum deposit for welcome bonuses usually lay around $/€10-20.
To serve its loyal customers with something extra, Platinum Reels has integrated a Loyalty Club (Loyalty Program), for which you will automatically earn points towards already from the time of your first deposit. By playing casino games on the site you will earn additional points and thereby increase your status at the casino, which will result in 25% more points for each step you climb on the status ladder. The points can finally be converted into casino credit to play for or you can withdraw them and turn them into real cash.
At the Platinum Reels casino platform, you will also find an exciting range of daily promotions to take part in where most of them consist of match up - like the welcome bonuses – and Free Spins bonuses.
Platinum Reels use the renowned and widely popular software from Realtime Gaming – also known as RTG – and hosts a solid collection of high-quality casino games that can be accessed both on desktop and mobile devices.
This makes for an entertaining experience every time you play on the site and to make it even better, all of the titles developed by Realtime Gaming are subject to frequent testing to make sure that the random number generator technology behind works as it should. Furthermore, Platinum Reels assures that all pay-out percentage reports are reviewed by independent auditors to ensure a good and fair experience for all players.
The site hosts several casino games categories for players to choose from and in the top of the game lobby on the frontpage of the site, you will categories to help you gain an overview of the offerings. These include Progressive, Classic Slots, Video Slots, Table Games, Video Poker, and a category called Other.
Like most other online casinos, it is clear that the main focus is offering a wide selection of online slot machines as these are quite dominant on the frontpage.
In this category exciting player-favourites like the Asgard slot, the Cash Bandits 2 slot, the Football Frenzy slot, and finally the Mystic Dragon slot are present.
If you are aiming for the very big wins you should check out the progressive slots category, where titles like Fire Dragon, Megasaur, and Bubble Bubble 2 can be found.
Unfortunately, the casino does not offer any live casino games which is a shame as a lot of players prefer those for some extra action. This could however be a place for Platinum Reels to improve to appeal to a wider audience.
Depositing and Withdrawal
Platinum Reels offers three methods for depositing money into your casino account and two methods for withdrawing money from your casino account. To deposit money into a casino balance account a player needs either a Credit Card such as a Visa card or a MasterCard, a Visa Instant Gift Card, or an E-wallet containing Bitcoin. The funding times are instant, and the currencies accepted are US dollars ($), Euros (€), and British Pound (£).
We are quite pleased to see a casino accepting Bitcoin as a currency, but we also think that with the number of possible E-wallets and other payment methods available on the market, Platinum Reel could consider expanding their depositing methods to include a few more options.
What is extra beneficial for the players about the casino offering Bitcoin and Visa Instant Gift Cards as deposit methods is that you are given another 25% on top of the original deposit by using these methods.
When it comes to withdrawing money from your casino balance account you use either a Bank Wire Transfer or Bitcoin. A wire transfer takes 2-15 days including the pending time and should you regret your withdrawal request this can be reversed within the first 24 hours
At FindFairCasinos we believe that the withdrawal time is quite long compared to many competitors in the market and would like for Platinum Reels to look into shortening the processing times for these in order to please their players.
Furthermore, for withdrawals below $/€500 a $/€35 processing charge may occur, and this will be automatically deducted from the withdrawal amount, which is quite a large handling fee for the casino to take.
The online casino is dedicated to securing the privacy of its users and has therefore implemented an SSL-encryption on all sensitive data regarding financial transactions to make sure that you can simply focus on all the fun parts on the online casino without having to worry about third parties stealing your information.
Design and Functionality
The Platinum Reels casino site is dominated by the dark colour theme which is consistent throughout the site, and the colours blue and white used for graphics and text. This gives the site a very cool and exclusive look in combination with the main banner on the frontpage displaying a well-dressed and ambitious couple.
The page is slightly minimalistic as it does not feature over-the-top graphics or animations it is just a simple layout where it is easy to see the different categories that the games are split up into.
That does not mean that the functionality lacks potency anyhow, as loading times are insignificant and the navigation of the site is both efficient and user-friendly.
The design of the casino’s mobile version is carried out brilliantly and includes all the relevant features and categories for a good mobile gaming experience.
We are on the other missing a search function on both the mobile and desktop version of the site for players to type in their desired game and find it instantly. This is another point where we feel Platinum Reels could improve the experience slightly, however as the casino games collection is not enormous it should still be possible to find it among the game covers in the correctly chosen category.
To ensure that the Platinum Reels customers are taken care of in the best manner possible, the casino offers a friendly and well-informed 24/7 support available in English. The customer support can be reached through Live Help (a chat function integrated to the platform), email, and phone, where a toll-free number is there to assist you with potential issues or problems.
Platinum Reels also features an extensive FAQ-section where all of the most commonly asked questions are answered in a pedagogic and easily understandable way.
At FindFairCasinos we always appreciate when a casino takes time to assist players and you can certainly say that the casino is doing just that, with offering such a varied and efficient collection of services.
Platinum Reels offers its players a wide and spectacular array of casino fun in terms of games and promotions that is sure to provide you with great entertainment over a long period.
The many exciting titles in their casino games section are all developed by the respected provider Realtime Gaming, which is your insurance for an exciting and fair gaming experience due to the high quality of the games and the behind-lying software that promises random winnings and is frequently audited.
The welcome bonus at Platinum Reels consists of a generous three-tier bonus totalling $500 along with 100 Free Spins. The bonus has an industry standard wagering requirement of 30x. A slight negative is that the minimum deposit to qualify for the welcome package is slightly higher than normal at $/€25. Additionally, the casino offers a great loyalty program where you are rewarded with exciting bonuses and promotions that increases the more you play.
When looking at things the casino could improve in regard to the game section is to implement a search bar as this would enable players to search for their favourite titles without going through the whole game library, as well as a collection of live casino games due to their popularity with many online casino players.
Even though the casino has been on the market for over 10 years it only offers depositing through credit cards, instant gift cards and Bitcoin. We would like to see the casino offer more payment methods as there are a lot of great innovative solutions in the market such as E-wallets.
One of the better things to highlight regarding the Platinum Reels Casino is the variety of support methods offered. These include both live chat, email, and phone. They also have a well written FAQ section to guide customers with basic information.
Based upon the reviewed criteria we have chosen to reward Platinum Reels with a score of 4,5 out of 5 on the Find Fair Casino Barometer for the good quality of their casino games and the overall gaming experience playing on their site.
At FindFairCasinos we give Platinum Reels Casino 4,5 out of 5 on the FindFairCasinos Fair Barometer.Play now
|License: Curacao eGaming Commission|
|Min. deposit: €/$25|
|Cash out time: Pending Time: 2-5 days, EWallets: 24 hours, Credit / Debit Cards: 3-5 days, Bank Transfers: 5-15 days|
|Software: Realtime Gaming (RTG)|
|Mobile optimised: Yes|
|Games selection: 200+|
|Live games: No|
|Support: Support is available via live chat, e-mail, and phone|
|Notice: From the 12th of May 2020 Visa Cards are no longer allowed to be used as a payment method related to online gambling in Germany. Alternative methods such as Mastercard, Sofort and E-wallets are still available.|